Privacy Policy
Last updated: September 11, 2026
Lowcountry Backroads operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience. These are referred to collectively as the “Services.”
Lowcountry Backroads is powered by Shopify, which enables us to provide the Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase or other transaction, or communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls regarding the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand the collection, use, and disclosure practices described in this Privacy Policy.
Personal Information We Collect or Process
“Personal information” means information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot reasonably identify or be linked to you.
Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information:
Contact information, including your name, billing address, shipping address, phone number, and email address.
Financial information, including payment card information, financial account information, transaction details, payment method, and payment confirmation. Payment information may be processed directly by Shopify and other authorized payment providers.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including products you view, place in your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as information about past transactions.
Communications, including information you provide when contacting us by email or submitting a customer-support request.
Device information, including information about your device, browser, network connection, IP address, and other identifiers.
Usage information, including information about how and when you interact with or navigate the Services.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you when you create an account, visit or use the Services, place an order, communicate with us, or otherwise provide personal information.
Automatically through the Services, including from your device and through cookies and similar technologies.
From Shopify, our service providers, fulfillment partners, payment processors, shipping providers, and other vendors that collect or process information on our behalf.
From business partners or other third parties, as permitted by applicable law.
How We Use Personal Information
Depending on how you interact with us and the Services, we may use personal information for the following purposes:
Providing and Improving the Services
We use personal information to provide and improve the Services, process payments, fulfill orders, arrange shipping, facilitate eligible returns or exchanges, maintain customer accounts, remember preferences, provide product recommendations, and create a more personalized shopping experience.
Marketing and Advertising
We may use personal information to send marketing and promotional communications by email and to display advertisements for products or services on our website or other websites.
You can unsubscribe from promotional emails at any time by selecting the unsubscribe link included in those emails. Even after unsubscribing from promotional emails, you may continue to receive non-promotional emails about your account, orders, transactions, or customer-service requests.
Security and Fraud Prevention
We may use personal information to authenticate accounts, provide a secure shopping and payment experience, detect or investigate suspected fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure the Services.
If you create an account, you are responsible for protecting your account credentials. Do not share your username, password, or other account-access information.
Communicating With You
We use personal information to respond to emails, provide customer support, communicate about orders and accounts, and maintain our customer relationship with you.
Legal Reasons
We may use personal information to comply with applicable laws, respond to valid legal processes, cooperate with government or law-enforcement requests, participate in legal proceedings, enforce our terms and policies, and investigate possible violations.
How We Disclose Personal Information
We may disclose personal information to third parties for legitimate business purposes and as permitted by this Privacy Policy. This may include:
Shopify, vendors, and service providers that perform services on our behalf, including website hosting, payment processing, fraud prevention, data analytics, customer support, cloud storage, order fulfillment, printing, and shipping.
Business and marketing partners that help us provide marketing services and display advertisements.
Third parties when you direct us, request a disclosure, or otherwise consent to sharing information, including when needed to ship an order or support a feature you choose to use.
Affiliates or entities within our corporate group, if applicable.
Third parties involved in a business transaction, such as a merger, acquisition, restructuring, bankruptcy, or sale of assets.
Government agencies, law-enforcement authorities, courts, or other parties when disclosure is required to comply with applicable law, respond to legal process, enforce our terms or policies, or protect the Services, our rights, or the rights and safety of customers and others.
Depending on where you live, you may have the right to opt out of the sale or sharing of personal information for targeted advertising. You can submit a request through our Your Privacy Choices page:
https://lowcountrybackroads.com/pages/data-sharing-opt-out
Relationship With Shopify
The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services.
Information submitted through the Services may be transmitted to and shared with Shopify and other service providers that may be located outside your state, province, or country.
We may use Shopify features that incorporate information obtained from your interactions with our store and other Shopify merchants. When Shopify processes personal information for these features, Shopify may be responsible for responding to requests involving that processing.
To learn more about how Shopify uses personal information, review the Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/app-users
You can also visit the Shopify Privacy Portal:
https://privacy.shopify.com/en
Third-Party Websites and Links
The Services may contain links to websites or online platforms operated by third parties. If you follow a link to a website that is not owned or controlled by Lowcountry Backroads, review that website’s privacy policy, security practices, and terms.
We are not responsible for the privacy, security, accuracy, or reliability of third-party websites. Including a third-party link does not necessarily mean that Lowcountry Backroads endorses the website, its content, or its owner.
Information you provide through public or semi-public areas, including third-party social-media platforms, may be viewable and used by other people.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you are a parent or legal guardian and believe a child has provided personal information to us, email hello@lowcountrybackroads.com to request its deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined by applicable law, personal information belonging to individuals under 16 years of age.
Security and Retention
No security system is perfect or impenetrable, and we cannot guarantee absolute security. Information transmitted electronically may not be secure while in transit. Do not send sensitive or confidential information through unsecured channels.
We retain personal information for as long as reasonably necessary to maintain customer accounts, provide the Services, complete transactions, comply with legal obligations, resolve disputes, and enforce contracts and policies.
The length of time we retain information depends on the type of information, why it was collected, and applicable legal requirements.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances. We may decline a request when permitted or required by law.
Right to Access or Know
You may have the right to request access to personal information we maintain about you.
Right to Delete
You may have the right to request that we delete personal information we maintain about you.
Right to Correct
You may have the right to request that we correct inaccurate personal information.
Right to Portability
You may have the right to receive a copy of certain personal information and request that it be transferred to a third party, subject to applicable exceptions.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
Depending on where you live, you may have the right to opt out of the sale or sharing of personal information or its use for targeted advertising.
You can exercise applicable opt-out rights through our Your Privacy Choices page:
https://lowcountrybackroads.com/pages/data-sharing-opt-out
If you visit our website with the Global Privacy Control preference signal enabled, we may automatically treat it as an opt-out request for the browser and device you use, where required by applicable law.
If the device sending the signal can be associated with a Shopify account, Shopify may apply the request to that account. Other than Global Privacy Control, we do not recognize other Do Not Track signals.
Learn more about Global Privacy Control:
https://globalprivacycontrol.org/
Managing Email Preferences
You may unsubscribe from promotional emails by using the unsubscribe option included in those emails.
If you unsubscribe from promotional messages, we may still send non-promotional emails concerning your account, orders, transactions, policy updates, or customer-support requests.
Exercising Your Rights
You may exercise applicable privacy rights through the options provided through the Services or by emailing hello@lowcountrybackroads.com.
To learn more about personal information processed by Shopify or to submit a Shopify-related privacy request, visit:
https://privacy.shopify.com/en
We will not discriminate against you for exercising an applicable privacy right.
We may need to verify your identity before processing a request. Where permitted by law, you may authorize another person to submit a request on your behalf. We may require proof that the person is authorized to act for you, and we may ask you to verify your identity directly.
We will respond to verified requests within the time required by applicable law.
Complaints
If you have a complaint about how we collect, use, process, or disclose personal information, email hello@lowcountrybackroads.com.
Depending on where you live, you may have the right to appeal our response or submit a complaint to the appropriate data-protection authority.
International Transfers
Personal information may be transferred, stored, or processed outside the state, province, or country where you live.
When required, transfers from the European Economic Area or United Kingdom will rely on recognized legal transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, an equivalent United Kingdom agreement, or another legally permitted transfer mechanism.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, the Services, or legal and regulatory requirements.
When we update this policy, we will post the revised version on this website, update the “Last updated” date, and provide any notice required by applicable law.
Contact
For questions about this Privacy Policy, our privacy practices, or a request to exercise an applicable privacy right, email: