FAQ

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Frequently Asked Questions

Find answers about Lowcountry Backroads orders, sizing, production, shipping, garment care, and more. Still need help? Visit our Contact Us page. We’re always happy to help.

Orders & Shipping

Are your shirts made to order?

Yes. Each Lowcountry Backroads shirt is made to order. Please allow 2 to 3 business days for production before your order ships.

When will my order ship?

Shipping begins after production is complete. Please allow 2 to 3 business days for production, followed by approximately 2 to 3 business days for shipping. Business days do not include weekends or holidays.

How will I know when my order ships?

You will receive a shipping confirmation email with tracking information once your order has been prepared and accepted by the shipping carrier.

What if tracking says delivered, but I cannot find my package?

Check around your delivery area and ask members of your household or nearby neighbors who may have accepted the package. Some carriers mark packages as delivered shortly before arrival. If it still has not appeared, contact the shipping carrier, then contact us with your order number and tracking information.

Shirts & Sizing

What shirt sizes do you offer?

Most Lowcountry Backroads shirts are available in sizes S through 3XL. Select designs may also be available in 4XL. Available sizes are shown on each product page.

How do your shirts fit?

Our Comfort Colors shirts have a relaxed unisex fit. Review the size chart before ordering. For a more fitted look, consider sizing down. For a roomier fit, choose your usual size or size up.

What are the shirt measurements?

Measurements are approximate and shown in inches. Body width is measured across the shirt while it is laid flat.

Size Full Body Length Body Width Sleeve Length
S 26.63" 17.5" 8"
M 28" 19.5" 8.25"
L 29.38" 21.25" 9"
XL 30.75" 23" 9.5"
2XL 31.63" 25" 9.75"
3XL 32.5" 27" 9.75"
4XL Not listed 29.75" Not listed
What type of shirts do you use?

Most designs are printed on heavyweight, garment-dyed Comfort Colors shirts made from 100% ring-spun cotton. They offer a soft, lived-in feel and a comfortable, relaxed fit.

Will every shirt be exactly the same color?

Garment-dyed shirts may have slight variations in color and finish. These natural differences are part of their character. Colors may also appear slightly different depending on your screen settings.

Where are the designs printed?

Most shirts feature a small Lowcountry Backroads logo on the left chest and an oversized design on the back. Check the product photographs and description for exact print placement.

Do you restock sold-out sizes or colors?

Availability varies by design, size, and shirt color. If an option is unavailable, check the product page again later or contact us about future availability.

Care Instructions

How should I care for my shirt?

Wash your shirt inside out in cold water with similar colors. Use a mild detergent and avoid bleach. Tumble dry on low or hang dry for the best results. Do not iron directly over the printed artwork.

Changes, Returns & Support

Can I change or cancel my order?

Because our shirts are made to order, please contact us as soon as possible to request a change or cancellation. Once production begins, we may be unable to modify or cancel the order.

What if I order the wrong size?

Please review the size chart carefully before ordering. For information about eligible returns or exchanges, review our Return Policy or contact us for assistance.

What if my order arrives damaged or incorrect?

Please contact us as soon as possible. Include your order number, a description of the issue, and clear photographs of the item and packaging. We will review the information and help resolve the problem.

Are your designs appropriate for school and work?

Lowcountry Backroads focuses on clean Southern outdoor artwork without profanity, suggestive language, or weapons. School and workplace dress codes vary, so please review the design and your organization’s requirements before ordering.

How can I contact Lowcountry Backroads?

Visit our Contact Us page and include your name, email address, order number if applicable, and a brief description of how we can help. We love hearing from our customers, and our team is here to help.

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